Console — credit top-up and purchases unavailable - Incident details - FUEL Status - Status

Console — credit top-up and purchases unavailable

Resolved

Major outage

Started 2 months agoJuly 21, 2026Lasted about 1 hourJuly 21, 202610:1411:30 PMUTC

Updates

Resolved
July 21, 2026 at 11:30 PMUTC
Resolved
July 21, 2026 at 11:30 PMUTC
This incident has been resolved.
Investigating
July 21, 2026 at 10:14 PMUTC
Investigating
July 21, 2026 at 10:14 PMUTC
We are investigating an issue where wallet top-ups and credit purchases are unavailable in the console. Customers attempting to add credits may see errors. We will provide an update as soon as we have more information.