FUEL Status - Major Outage — All Services Unavailable – Incident details

This incident is resolved. The inference API, the console, the MCP endpoints, and documentation have been operating normally since recovery completed, confirmed stable across our monitoring window. Thank you for your patience.

Embeddings are now restored. All services — both text generation and embeddings models, the console, the MCP endpoints, and documentation — are serving normally. We are continuing to monitor for stability before marking this incident resolved.

Next update once we confirm sustained stability.

Text generation is restored, and the console, MCP endpoints, and documentation are back online. Our embeddings model remains unavailable, so embeddings requests are still failing. We are working to restore it and monitoring the recovered services for stability.

Next update within 30 minutes.

The outage was caused by an internal infrastructure change that took our services offline. We have identified the cause and are restoring all affected services — the inference API, the console, the MCP endpoints, and documentation. Recovery is in progress.

We're sorry for the disruption. Next update within 30 minutes.

We are investigating a major outage affecting all customer-facing services. The inference API, the console, the MCP endpoints, and our documentation are currently unreachable, and requests are failing. Our engineers are actively working to restore service.

Next update within 30 minutes.