FUEL Status - Usage analytics unavailable in the console – Incident details

All systems operational

Usage analytics unavailable in the console

Resolved
Major outage
Started 6 days agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved
    Usage and request analytics are available again in the console. Usage recorded during the incident (11:31–12:16 CEST) has been fully restored; no data was lost.
  • Identified
    UTC
    Identified
    Usage and request analytics are not loading in the console, and some console pages may return errors. The inference API is serving requests normally; usage continues to be recorded and will appear once analytics are restored. The cause is an unplanned restart of a managed database at our hosting provider; we are working with them to restore it.