FUEL Status - Elevated errors on chat completions – Incident details

All systems operational

Elevated errors on chat completions

Resolved
Major outage
Started about 1 month agoLasted 41 minutes
Updates
  • Resolved
    UTC
    Resolved
    This incident is resolved. Between 00:23 and 00:33 UTC, chat completion API requests on the deepseek-ai/deepseek-v4-flash and google/gemma-4-31b-it models returned 503 or 404 errors, caused by a transient network failure between our clusters. Traffic recovered at 00:33 UTC and error rates have remained normal since. We apologize for the disruption.
  • Monitoring
    UTC
    Monitoring
    Chat completion API requests are returning to normal. We are monitoring closely to confirm stability before marking this as fully resolved.
  • Investigating
    UTC
    Investigating
    We are investigating elevated error rates on chat completion API requests. Some users may receive 503 or 404 responses. We will provide an update within 30 minutes or when the situation changes.